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Topics & Readings



Tue Jan-06

Course Introduction [slides]

No Readings

Web Resource: Design research firms: frog, sonicrim, ideo, austin center for design

Web Resource: CMU undergrad’s websites: Rebecca Chen, Bingying Xia, Lilian Kong, Maggie Bignell
IU graduate student’s websites: Binaebi Akah, Dane PetersenXuan WangJoe YelochanYujia Zhao,

Thu Jan-08

HCI and Interaction Design History [slides]


Selections from Moggridge, Bill. Designing Interaction. MIT Press. 2007. Smith, Gillian Crompton. “Foreword.” pp. vii-xix and Interviews with Stu Card and Tim Mott. pp. 39-54

Grudin, Johnathan. “Two Women Who Pioneered User-Centered Design.” interactions. November+December 2013. pp. 15-20

Related Design Principles: Fitt’s Law & Hick’s Law


Tue Jan-13

User Experience & Interaction Design: An Iterative Process [Slides]

Kolko, Jon. “Overview” from Thoughts on Interaction Design. Morgan Kauffmann. 2011. pp. 12-17

Buxton, Bill. “The Anatomy of Sketching.” in Sketching User Experiences. 2007. pp. 105-119.

Skim: Rodgers, Yvonne et al. “The Process of Interaction Design.” Chapter 6 from Interaction Design. 2011. pp. 165-199

Related Design Principles: Iteration & Development Cycle & Life Cycle

Thu Jan-15

HCI Foundations: Individuals and Sociality [Slides]

R2, S1

Gaver, Bill. “Technology Affordances.” CHI 1991. pp. 79-84.

Norman, Don. “Signifiers not Affordances.” Interactions. November+December 2008, pp. 18-19.

Buxton, Bill. “Design for the Wild” in Sketching User Experiences. 2007. pp. 27-39.

Related Design Principles: Affordance and Mental Model and Constraint


Tue Jan-20

Exploratory Research 1: Ethnography & Observations [Slides]


Kolko, Jon. “Thinking about People” from Thoughts on Interaction Design. 2011. pp. 20-39

Moggridge, Bill. “People” from Designing Interaction. 2007. pp. 664-681”

AIGA – Ethnography Primer. Also here

Design Resource: Universal Design Methods overviews of Design Ethnography, Fly on the Wall Observation, and Observation

Design Resource: SITRA – Ethnography Fieldguide.

Design Resource: Stanford D-School Understand Mixtape [PDF]

Thu Jan-22

Ethnography & Design: Envisioning Possible Futures [Slides]

Guest Speaker: Meg Cramer, UX Designer, Citrix

R3, S2

Galloway, Anne. “Designing stories for humans and nonhumans: Interview with Anne Galloway.” Ubiquity: The Journal of Pervasive Media. 2012. pp. 81-92.

Weiser, Mark. “The Computer for the 21st Century.” Originally in Scientific American. 1991. Reprinted in Mobile Computing and Communications Review 1999. pp. 3-11.

Reeves, Stuart. “Building the Future with Envisioning.” interactions (2013) pp. 26-29.”


Tue Jan-27

Exploratory Research, 2: Interviews & Contextual Inquiry [Slides]

 D1.1 (Observations)

Spradley, James. “Interviewing an Informant” and “Asking Descriptive Questions” from The Ethnographic Interview. 1979. pp. 55-68; 78-91.

Design Resource: Kolko, Jon. “Contextual Inquiry” from Wicked Problems. 100-103. [Website] and [Example]

Design Resource: You might find the Stanford D-School Understand Mixtape useful again this week [PDF]

Thu Jan-29

Values & Design + Interviews, part 2 [Slides]

R4, S3

Kolko, Jon. “Judgement & Shifting Behavior,” in Thoughts on Interaction Design. 2011. pp 84-95.

LeDantec, “Values as Lived Experience” CSCW 2008.


Tue Feb-03

Exploratory Research 3: Cultural Probes & Collage [Slides]

 D1.2 Interviews

Bill Gaver, Tony Dunne & Elena Pacenti. “Cultural Probes” interactions. (1999) pp. 21-29

Bill Gaver, et al. “Cultural Probes and the Value of Uncertainty” (2004) pp. 53-56.”

Design Resources: Universal Methods of Design: Cultural Probes and Collage

Design Resource: Kolko, Jon. “Cultural Probes” from Wicked Problems. [Website]

Thu Feb-05

Speculative and Reflective Design [Slides]

R5, S4

Phoebe Sengers, Kirsten Boehner, Shay David, and Joseph ‘Jofish’ Kaye. 2005. “Reflective design.” Conference on Critical Computing: between sense and sensibility (CC ‘05). pp. 49-58. DOI=10.1145/1094562.1094569

Bruce Sterling on design fictions for Slate: online article

Web Resource: explore Critical Engineering Manifesto, superflux website and near future laboratory

Downloadable Book: Near Future Laboratory’s Curious Rituals

OPTIONAL FOR FURTHER READING Auger, James. “Speculative Design: Crafting the Speculation.” Digital Creativity. 2013. pp. 1-25.


Tue Feb-10

Making Sense of Data, managing complexity [Slides]


Kolko, Jon. “Managing Complexity.” Thoughts on Interaction Design.

Design Resource: Experience Mapping from Adaptive Path [Website] and [Guide]

Design Resource: Universal Methods of Design: Affinity Diagrams and Cognitive Mapping and Concept Mapping and Thematic Networks

Design Resource: See EMPATHY MAPS in the Understand Mixtape

Thu Feb-12

Making Sense of Data, who and what [slides]


John Pruitt and Jonathan Grudin. 2003. “Personas: practice and theory.”Designing for user experiences (DUX ‘03). 1-15. DOI=10.1145/997078.997089

William Hudson. 2013. “User stories don’t help users: introducing persona stories.” interactions 20, 6 (November 2013), 50-53. DOI=10.1145/2517668

Design Resource: SonicRim White Paper on Personas

Design Resources: Universal Methods of Design Stakeholder Maps and Personas and Scenarios


Tue Feb-17

Brainstorming & Ideation [slides]


Tischler, L. (2001) Seven secrets to good brainstorming. Fast Company Magazine, Feb. 2001. website

Tischler, L. (2001) Six surefire ways to kill a brainstorm. Fast Company Magazine, Feb. 2001. website

Stanford D-School Ideate Mixtape [PDF]

Design Resources: Universal Methods of Design Brainstorm Graphic Organizers

Thu Feb-19

Participatory Design for Concept Generation [slides]


Elizabeth B.-N. Sanders and Colin T. William “Harnessing People’s Creativity: Ideation and Expression through Visual Communication” In Focus Groups: Supporting Effective Product Development. Langford J and McDonagh-Philp D (Eds.) Taylor and Francis, 2001. Available online at: PDF

Design Resource: Kolko, Kolko, Jon. “Participatory Design” from Wicked Problems. [Website]

Design Resources: Universal Methods of Design: Design Charette and Design Workshops and Participatory Design


Tue Feb-24

Storyboards: Deciding what to prototype [slides]


Khai N. Truong, Gillian R. Hayes, and Gregory D. Abowd. 2006. Storyboarding: an empirical determination of best practices and effective guidelines. In Proceedings of the 6th conference on Designing Interactive systems (DIS ‘06). 12-21.

Design Resource: Universal Design Storyboards

Thu Feb-26

What makes a good interface? + Evaluation, part 1
Guest Speaker: Judy Chen, Google User Experience Researcher [no slides]


Nielsen, Jakob. “How to Conduct a Heuristic Evaluation” January 1, 1995 Website

Nielsen, Jakob. “10 Usability Heuristics for User Interface Design” January 1, 1995 Website

Web Resource: Apple Human Interface Guidelines

Design Resource: Universal Design Heuristics and Cognitive Walkthrough


Tue Mar-03

Prototyping Case Study, TBA
Guest Lecture: Mark Baldwin



Thu Mar-05

Paper Prototypes + Evaluation, part 2 [Kate’s Slides]
Example Usability Test with a Paper Prototype


 Moggridge, Bill. “Prototyping” in Designing Interaction. MIT Press. 2007. pp. 683-699Buxton, Bill. “Interacting with Paper” in Sketching User Experiences. 2007. pp. 371-392”

Design Resource: Streamlined Cognitive Walkthrough PDF

Design Resource: Universal Design Think Aloud

Design Resource: Stanford D-School Experiment Mixtape [PDF]


Tue Mar-10

Limits of Design? [slides]



R6: Extra Credit

Eric P.S. Baumer and M. Six Silberman. 2011. When the implication is not to design (technology). CHI ‘11. 271-2274. DOI=10.1145/1978942.1979275

McSwiggen, Colin. “Designing Culture” in Jacobin Issue 7-8 (2012)

Sengers, Phoebe.”What I learned on Change Islands” in interactions. (2011)

Thu Mar-12

Wicked Problems and Post-Colonial Computing

Sketching Reflection and R7: Extra Credit

L. Irani, J. Vertesi, P. Dourish, K. Philip and B. Grinter. 2010. “Postcolonial Computing: A Lens on Design and Development.” CHI 2010

Kolko, Wicked Problems. These sections: My Epiphany, Wicked Problems, A Large Scale Distraction, and A changing workforce

Finals Week

Tue- Mar-17

NO FINAL EXAM. Final assignments must be turned in no later than end of scheduled exam period Tue, Mar 17, 6pm.

Final Design Report

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